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Customer Service Advisor

Location: Cheltenham
Date Posted: January 08, 2019

Customer Service Advisor
Cheltenham
Salary: Between £17,000-£18,000

My expanding client based in Cheltenham are seeking individuals with a passion for customer service to join their busy offices in Cheltenham. This is an incredible opportunity for someone with a strong customer service background, whether in retail or an office setting, to start their career with a fantastic and well established company.

Key Responsibilities:

  • Taking inbound calls from customers, financial advisors and 3rd parties
  • Answering various queries
  • Making amendments to customers policies
  • Dealing with customer complaints
  • Being a positive influence with customers and colleagues
  • Logging information accurately onto systems

The Candidate:

  • Must have GCSE’s grade C and above in Maths and English
  • Proven record of customer service
  • The ability to record information accurately
  • Must be a confident communicator
  • Must have a confident and articulate telephone manner
  • Previous telephone experience is desirable but not essential

If this role is of interest to you then please get in contact with Ellie at i2i recruitment today for immediate consideration!
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.
i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas. We are a corporate member of the REC and are dedicated to provide a professional quality of service to clients and candidates alike.

 

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