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Repayments Advisor

Location: Cheltenham
Date Posted: April 16, 2018

Repayments Advisor


£17,000 (Rising after probation) + monthly bonus

Full Time/ Permanent


We are delighted to be partnering a Cheltenham based financial services company in their search for a Collections Negotiator. Our client offer full comprehensive training to all employees, as well as plenty of opportunity for progression. You will be joining a team of hard working, motivated and successful employees, who strive succeed and celebrate each other’s success.


A typical Day

You will be speaking with customers throughout your working day. Effective time management and the ability to stay calm under pressure is key. You will be negotiating with individuals and businesses to reach mutually beneficial and agreeable solutions for overdue instalments, balances or repayment plans. You will be continually developing your skills to answer questions, explain processes and raise queries to our clients.


We are looking for applicants who are:

  • Self-motivated and able to work within a team environment
  • Confident on the telephone
  • Able to use listening skills
  • Willing to learn and adapt to feedback


Applicants may also have:

  • Experience of working in a call centre or customer service environment
  • Excellent communication skills
  • Experience of achieving targets
  • Good organisation skills and be task driven
  • Familiarity with using IT applications


You will be provided with excellent induction training which will be enhanced by regular call monitoring and feedback. You will demonstrate a passion to learn and apply business knowledge as part of your development.


If this role is of interest to you then please get in contact with Georgie Baker at i2i Recruitment today for immediate consideration!

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance.

i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas. We are a corporate member of the REC and are dedicated to provide a professional quality of service to clients and candidates alike.

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